Service Delivery Manager/Salesforce Vendor Manager - Daily rate - Melbourne CBD

Highlights

  • Large financial services organisation in the CBD
  • Autonomous role taking control of relationship wit
  • Daily rate + possibility or perm in future

Job Description:

Service Delivery Manager/Salesforce Vendor Manager - Daily rate - Melbourne CBD

The company:

My client is a tier one, very well known financial services organisation based in the Melbourne CBD. It offers flexible working conditions, close proximity to public transport, long term contracts and the opportunity to convert to perm after the initial contract (if you want to).

The opportunity:

Due to the expansion of my client's use of Salesforce and other applications, a new role has been created for a Service Delivery Manager to join the team to manage the Service Delivery of 3 key vendors. This role will include:
  • Establish and maintain positive relationships with the vendor, ensuring that they adhere to their SLA's
  • Make sure that the vendors are given everything they need to succeed
  • Manage internal stakeholder expectations of the vendors, and prioritise tasks given to the vendors by internal stakeholders
  • Implement processes for dealing with the vendors
About you:

To be successful in this role, you will need the following:
  • Very strong communication skills and ability to manage relationships with vendors
  • Strong understanding of the full SDLC, experience with Salesforce and/or Practify would also be beneficial
  • Experience managing vendors in an Enterprise environment, ideally in financial services
Apply:

Apply with your CV in word format via the link below

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