Implementation Director - SaaS Product Company

Highlights

  • Client facing
  • leadership position
  • Lovely office based in the CBD
  • Truly inclusive culture + fun and friendly environ

Job Description:

Implementation Director - SaaS Product Company

My client is an Australian software product company that specialises in a SaaS CMS solution.

With lovely offices based in the CBD and a huge focus on team culture and flexibility, this client is an employer of choice.

The opportunity:

The role of the Implementation Director will include, but not be limited to:
  • Take a product centrist approach to continually develop the product, to ensure that it is constantly evolving and is best in market
  • Work closely with the Sales team to win business
  • Work closely with our clients to plan and track product implementations
  • Manage a team of implementation professionals whose role it is to understand our clients need and implement and support the solution in our clients environments
  • Manage high value client relationships
  • After implementation, hand over to Customer Success Managers, who will continue to manage the products with your support
About you:

To be successful in this role, you will need the following:
  • Extensive SaaS product Implementation experience
  • Proven team management experience
  • Project Management experience and relevant qualifications
  • Very strong communication and relationship management experience
  • Some product related work would be desirable
Apply:
Apply with your CV in word format via the link below.

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